INTELLILINK Back Office NLP is equipped with various AI functions that can understand various languages, such as document classification, knowledge reading, and automatic summarization, which are necessary for back-office operations. The system can be used in combination with other functions as needed.

INTELLILINK Back Office NLP utilizes the latest natural language processing technology "BERT," which can understand context, and can understand documents with high accuracy even with a small amount of training data, enabling a wide range of back-office operations, from analyzing the contents of daily sales reports and invoices to checking document consistency and risks.

In addition, by utilizing "knowledge graph," a technology that semi-automates the conversion of documents into knowledge, the meaning and relationships can be recognized in the same way as from a human perspective, and "explanation of AI answers (XAI)," which could not be achieved with conventional machine learning, can be used to deal with the black box nature of AI results.

INTELLILINK Back Office NLP can be used in a wide range of industries.

* BERT (Bidirectional Encoder Representations from Transformers) is a natural language processing model announced by Google in October 2018, and has been attracting a lot of attention in recent years, as it exceeds the accuracy of conventional models in various benchmarks in the field of natural language processing.

*XAI is an acronym for eXplainable AI, and research has begun on a mechanism to explain the basis for AI decisions in a way that humans can understand.

INTELLILINK Back Office NLP Overview

INTELLILINK Back Office NLP is an advanced natural processing solution for a wide range of back-office operations, including content analysis, consistency and risk checking of various business documents, such as daily sales reports and invoices, using language understanding AI.

By utilizing the latest natural language processing technology "BERT," it is possible to understand the intent of free-text documents used in back-office operations with high accuracy, and by flexibly combining the language understanding AI necessary for the target operations, it is possible to quickly apply AI to operations while keeping costs low.

Figure: INTELLILINK Back Office NLP software configuration diagram

Features of INTELLILINK Back Office NLP

Understand the intent of free-text documents. "Explainable AI" also supports the black-boxing of answer results

INTELLILINK Back Office NLP utilizes the latest natural language processing technology, BERT. BERT enables highly accurate document understanding even with a small amount of training data. In addition, by utilizing "knowledge graphs," a technology that semi-automates the conversion of documents into knowledge, it is possible to recognize meanings and relationships in the same way as from a human perspective, thus enabling explanations (XAI) for AI responses that could not be achieved with conventional machine learning.
The availability of explanations as the basis for AI responses not only improves work efficiency, but is also expected to improve work quality and promote human resource development.

High scalability is ensured by combining the language understanding AI required for the business. Reduction of introduction costs and rapid application of AI to business operations are possible

INTELLILINK Back Office NLP combines two advanced natural language processing technologies, BERT and Knowledge Graph, to achieve various language understanding required for back-office operations, such as "document classification", "knowledge extraction", "machine reading", "document generation", and "automatic summarization".
Unlike general cloud-based AI that provides AI itself, INTELLILINK Back Office NLP provides AI functions that can be used immediately in back-office operations by combining various language understanding AIs. This reduces the time and cost of applying AI to business operations.

"TextSense" by AlgoAnalytics, which has been applied to many actual operations in cooperation with overseas groups, is now also available

NTT DATA INTELLILINK is a member of AI CoE, an organization specializing in AI across the global NTT DATA Group, and promotes AI-based businesses in cooperation with overseas groups, enabling us to provide best practices, including overseas product case studies and support by our advanced AI engineers. A specific example of overseas collaboration is the use of "TextSense", a language understanding AI from AlgoAnalytics, a key business partner of DeepTek, an India-based medical imaging AI startup in which NTT DATA has a stake, to create summaries and Digitization of back-office operations such as invoice processing.
In addition to BERT and knowledge graphs, INTELLILINK Back Office NLP can also use language understanding AI from AlgoAnalytics to address a wide range of back office needs.

• May 21, 2019 NTT DATA Corporation News Release: Newly Established AI CoE, a Global Consolidation Center for AI Technology
  https://www.nttdata.com/jp/ja/news/release/2019/052100/