Accept unlimited inquiries 24 hours a day x 365 days a year

• Immediate response to urgent problems, regardless of whether it is night or holiday

Provide updated versions of software

• Provide support concerning future product releases, upgrades, security fixes, patches, and legal changes
• New versions are available as often as needed at no additional cost

Dedicated website (My Oracle Support) for contracted users

• Helps eliminate potential sources of error and prevent problems before they occur
  • Health checks - Conducts checks and provides remedies for unsafe settings and configurations
  • Patch advisory - Monitors patch coverage and assists in downloading critical patches that have not been applied

My Oracle Support is not available with certain license types. For details, contact our sales representatives.