Oracle License Buyer's Guide - Main Support and Services

Accept unlimited inquiries 24 hours a day x 365 days a year

  • Immediate response to urgent problems, regardless of whether it is night or holiday

Provide updated versions of software

  • Provide support concerning future product releases, upgrades, security fixes, patches, and legal changes
  • New versions are available as often as needed at no additional cost

Dedicated website (My Oracle Support) for contracted users

  • Helps eliminate potential sources of error and prevent problems before they occur
    • Health checks - Conducts checks and provides remedies for unsafe settings and configurations
    • Patch advisory - Monitors patch coverage and assists in downloading critical patches that have not been applied

My Oracle Support is not available with certain license types. For details, contact our sales representatives.

* These products or services are only available in Japan.

Oracle License Buyer's Guide - Main Support and Services