astimaCCE
"Just right" for Japanese call centers
Easy-to-use server that offers just the right amount of features at the right price
Overview
astima Call Center Edition is an appliance server for call centers that optimizes IP-PBX functions for call center operations, and is fully equipped with basic call center functions such as ACD, IVR, CTI, call recording and reporting. Achieves optimal cost-efficiency for call centers with 10 - 100 seats.
* Models other than those listed above are also available. Please contact us for details.
Product Features
System configuration
Please contact us for more information on configurations such as inter-site connection and site consolidation.
This product is ideal for customers with the following requirements and issues.
- Want to build a call center with 10 - 100 seats speedily and at a reasonable cost.
- Have a feeling that the current system has excessive functions.
- Want to provide better quality customer support than business phones.
Track record of deployments
- Call Center Operator Deployment example
- Pharmaceutical Company - Order counter/Inquiry counter operations
- Telecommunications Company - Inquiry counter/Rate inquiry counter operations
- Many other successful deployments
